- Demonstrating Vault Quality solutions to prospective and existing customers by:
- Conducting needs analysis to identify key customer requirements
- Configuring and delivering compelling solution demonstrations of Vault LIMS and the Vault Quality Suite
- Applying industry experience to guide customers to a best-in-class solution
- Providing solution-oriented and business value generating responses as well as aligned delivering presentations to Requests for Proposals/Information (RFPs/RFIs)
- Leading Workshops, Conference Room Pilots (sandbox exercises), and Proof of Concepts to help our customers vividly understand how their business process can be enhanced through the deployment of Vault LIMS
- Collaborating with internal and cross-functional teams to ensure customer success
- Supporting marketing activities such as recording videos, presenting webinars, and attending industry events
- Being a trusted advisor to customers and the functional key person throughout the sales cycle
Requirements
- 3+ years of experience working with, delivering, or supporting LIMS applications for the manufacturing sector
- 3+ years of experience in the Pharma/Biotech, MedTech, or similarly regulated industry
- Knowledge of quality/manufacturing operations in Pharma/Biotech and/or Medical Device/Diagnostics sectors
- Willingness to travel 20-30%, primarily in the EU (when possible)
- Excellent verbal and written communication, interpersonal, and presentation skills
- Energetic self-starter; able to work independently
- Understanding process design and Quality processes/operations
- Critical thinking and problem solving
Nice to Have
- Success in pre-sales or similar customer-facing role for a software company
- Knowledge of the QC process and/or LIMS Master Data. Familiarity with QC process and where it intersects with manufacturing and QA
- Experience with software solutions used by Quality Assurance and Manufacturing in the Pharma/Biotech and/or Medical Device/Diagnostics sectors
- Quality Management Systems (QMS), Laboratory Information Management Systems (LIMS), Manufacturing Execution Systems (MES), Product Lifecycle Management (PLM)
- SaaS/Cloud solutions and software technology experience
- Experience in consulting or project implementation
- Fluency in German, Italian, French / other languages
Perks & Benefits
- Work Remotely
- Allocations for continuous learning and development
- Health and wellness programs
- Donation budget
- Global Employee Assistance Program, offering free and confidential counseling, legal support, financial services and more
- Pension benefits
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Grow, contribute, and be recognized
