- Analyzing and understanding customer requirements
- Configuring and delivering solution demonstrations
- Using experience to guide customers to a best-in-class solution
- Providing solution-oriented responses to Requests for Proposals/Information (RFPs/RFIs)
- Preparing and delivering presentations aligned to RFP/RFI responses
- Leading Workshops, Conference Room Pilots (sandbox exercises) and Proof of Concepts
- Working with cross-functional team members to ensure customer success and deliver value
- Support marketing activities such as recording videos, presenting webinars, attending conferences
Requirements
- College Degree (Life science, computer science, or related degree)
- 2+ years of experience working with or for life sciences companies; including, Pharmaceutical, Biotechnology, Healthcare, and Medical Device and Diagnostics organizations with knowledge of document and data control and storage
- Experience in pre-sales or similar customer roles for a software company
- Experience in one of the following areas: Clinical (TMF, CTMS, CRA), Regulatory Affairs, Regulatory Operations or Pharmacovigilance, Quality: Understanding of quality requirements, compliance considerations and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
- Excellent English communication skills – written, verbal, and formal presentation
- Ability to act with speed to understand requirements, and create corresponding demonstrations of R&D solutions that meet customer expectations
- Ability to travel
- Driven self-starter, able to work independently
Nice to Have
- Life Science, computer science, or related degree
- Knowledge of drug development processes
- SaaS/Cloud solutions and software technology experience
- Experience in consulting or project implementation
- Master’s Degree
- Experience with software solutions for at least one of the following systems:
- Clinical trials systems: Direct experience with systems such as DataTrak, Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, other clinical technologies
- Regulatory systems: Direct experience with systems such as Veeva Vault, Organex, Ultreia, Lorenz, PAREXEL/LIQUE NT, Insight, CSC Regulatory Tracker, ArisGlobal Register, and other regulatory information management or submissions systems
- Quality systems: Veeva Vault, SoftExpert, ETQ Reliance, TrackWise, OpenText, MasterControl, SharePoint, Documentum, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
Perks & Benefits
- Work Remotely
- Flexible PTO
- Allocations for continuous learning and development
- Health and wellness programs
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Grow, contribute, and be recognized
