Lead QA Engineer - Services Tooling

Team: Professional Services

City: Hyderabad

Country: India

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
We are seeking an entrepreneurial, highly technical, and driven Lead QA Engineer to join our Services Tooling team. As part of an engineering team embedded within our Services business, you will help build and scale the internal platforms that power our global implementation consultants, including complex configuration and data migration tools. As the founding QA engineer, you will define and build the QA strategy from scratch. You will develop automation frameworks to ensure GxP-compliant test evidence and traceability, while selecting tools, designing architecture, and setting quality standards. You will also lead innovation in AI-driven testing. This role is ideal for someone who thrives in high-ownership environments and enjoys solving complex data, cloud, and architectural challenges.
What You’ll Do
    • Build from Scratch: Architect, design, and implement scalable test automation frameworks for both UI and API layers of our internal Spring Boot platforms.
    • Innovate with AI: Spearhead our next-generation testing efforts by researching, designing, and creating AI testing agents to augment our automation (e.g., intelligent test generation, identifying edge cases, or self-healing pipelines).
    • Solve Complex Problems: Act as the sole QA authority on the engineering team. When you hit a roadblock, you will be expected to research, prototype, and implement the solution independently.
    • Automate Everything: Read and analyze complex system requirements to architect and automate comprehensive regression, integration, and end-to-end (E2E) test suites.
    • Enable Compliance: Partner with our validation compliance members. You will ensure your automation framework generates the exact traceability, logs, and test evidence she needs to support GxP compliance and Validation Summary Reports.
    • Automate the Pipeline: Integrate your test suites into our CI/CD pipelines (Git, Jenkins/GitHub Actions) to ensure immediate feedback on every build.
    • Collaborate Globally: Work closely with developers, business stakeholders, and compliance teams across time zones to understand complex technical requirements and edge cases.
Requirements
    • 7+ years of hands-on experience building test automation frameworks from the ground up; not inheriting or maintaining existing ones.
    • Founding QA mindset is a must. You'll operate without a playbook, navigating ambiguous and uncharted technical territory. We need someone with the grit, resourcefulness, and raw problem-solving ability to figure things out independently and move fast.
    • Proven ability to translate complex business and technical requirements into comprehensive automated test suites, including spanning integration, E2E, regression, and edge cases that others wouldn't think to test.
    • Deep expertise in enterprise backend testing, including BDD with Gherkin/Cucumber against Java/Spring Boot applications, paired with strong command of modern UI automation tooling such as Playwright, Cypress, or Selenium.
    • Strong API testing chops and experience handling large-scale datasets to assess with stress testing.
Nice to Have
    • Passion for or foundational experience with AI/ML, LLMs, or designing AI-driven testing agents.
    • Knowledge of GxP compliance, Computer Systems Validation (CSV), or experience testing software in highly regulated industries (Life Sciences, Pharma, Finance). If you don't have this, you must simply have a strong willingness to collaborate with our compliance team to learn the requirements!
#LI-Remote
#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
 
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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