- Be the key point of contact with prospects and customers on Veeva’s implementation services offerings.
- Understand customer requirements and translate them into engagement work, including services work estimations & proposals.
- Engage with multiple prospects and customers in the Australia/New Zealand and Southeast Asia region as Veeva positions its Quality and Regulatory Management solutions for companies in the Consumer Products industry.
- Act as project manager or services delivery lead on customer implementations, which may involve an element of individual contribution as well as leading others in the team.
- In the longer term, be able to recruit and hire other individuals into your implementation services team as customer needs and organization growth dictate.
- 5+ years of experience implementing off-the-shelf content and/or data management systems.
- 2+ years of experience selling Professional Services, from pitching a value proposition and scoping needs to estimates efforts and contract authoring.
- Direct experience leading a team of consultants, either directly (people manager) or through projects (project manager at a large scale).
- Demonstrated work history in critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation.
- Has a roll-up-your-sleeves attitude, comfortable wearing multiple hats in a fast-moving environment.
- Strong written and verbal communication skills, executive-level presence, and experience in facilitation and negotiation.
- Has the ability to travel 25% to 50% for engagements with customers & prospects across Asia.
- Understanding of global Quality and compliance processes for Consumer Products or Food & Beverage companies.
- Direct experience with content management and quality information management systems, such as Veeva Vault, MasterControl, Sparta TrackWise, OpenText, SharePoint, and Documentum.
- Direct experience in computer systems validation (CSV).
- Experience working with large, multinational customers across the Australia/NZ and South-East Asia region.
- Fluency in Mandarin to facilitate discussions with China-based customers and colleagues.
- Allocations for continuous learning & development
- Fitness & Wellness reimbursement
- Health insurance
- Veeva Giving charity program
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer