- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
- Participate in workshops to discuss requirements with customers
- Guide customers toward best design decisions
- Document design decisions
- Monitor Veeva Vault configuration to ensure the matching with the agreed design
- Support customers in validation activities and write validation documentation
- Deliver onsite or remote training
- Submit product enhancement requests based on project experience
- Ensure customer success from beginning to end of the engagement lifecycle
- Have fun and work with an awesome team!
- Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes
- AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
- Some understanding of life sciences content management principles
- Some understanding of life sciences compliance and computer systems validation requirements
- Proven ability to work independently in a dynamic environment
- Ability to travel as required
- Bachelor's degree or above
- Good communication skills in English
- Qualified candidates must be legally authorized to be employed in the European Union and the UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position
- Direct experience with systems such as Veeva Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
- Life-science or computer science-related degree
- SaaS/Cloud experience
- Experience in demoing software applications in product pre-sales
- Experience in services delivery management
- Fluency in one or more of the following languages: German, French, Italian or Spanish
- Stock bonus %
- Health & wellness programs
- Life Assurance
- Veeva charitable giving program
- Free lunch on Tuesday in the Veeva office
- Additional annual leave over Christmas break
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.