- Lead life sciences customers in the implementation of Vault Quality Suite applications, including LIMS, to ensure customer success
- Guide customers on how to enhance their platforms with an innovative approach through cloud-based software applications
- Define strategies and implementation programs for deploying Veeva Vault LIMS across organizations
- Project management, including resource planning, leading and motivating a cross-functional team, and project budget tracking and forecasting
- Primary customer liaison managing communication between the project team, customer, external partners, and internal stakeholders
- Mentor project team and junior consultants in the Professional Services organization
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Strong written and verbal communication skills in both Chinese and English
- 8+ years of experience implementing and/or supporting LIMS systems
- Proven track of delivering subject matter expertise on implementation methodology and driving best practices
- Demonstrated expertise in customer leadership and fostering a collaborative team environment
- Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
- Ability to travel 25-50% within China
- Candidate must be based in Shanghai and have the legal right to work
- Understanding of business requirements, scientific data, compliance considerations, and processes for laboratory information management, life sciences compliance, and/or computer systems validation
- Experience implementing Laboratory Information Management Systems for life sciences as a consultant, business, or IT representative
- Direct experience with systems such as LabWare, SQL LIMS, LabVantage, StarLIMS, SampleManager, SmartLab, BIOVIA, Nugenesis, Empower, Laboratory Information Manager System, QMS, ELN, LIMS, and other informatics or similar systems
- Consulting experience
- Project Management skills and PMP certification are a plus
- SaaS/Cloud experience
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer