Senior Implementation Consultant, RIMS

Team: Professional Services

City: London

Country: United Kingdom

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Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
Do you love solving business problems with technology?
Do you love to learn and thrive navigating new situations and environments?  
Come help us transform how regulatory information is managed in Life Sciences! Veeva’s Vault RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities including data and document management, submission publishing and archival on a single cloud-based platform. 
Veeva Systems is looking for leaders in Life Sciences consulting with system implementation experience and a passion for helping customers optimize their regulatory data and document management process. 
As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise. 
There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU based candidates are encouraged to apply.
What You’ll Do

  • Lead software implementation projects at life sciences companies ranging from the world’s largest pharmaceutical companies to emerging biotech
  • Lead the solution design for how your customer will implement and use the Vault Regulatory suite (Vault Registrations, Vault Submissions, Vault Submissions Archive, Vault Publishing)
  • Lead requirements workshops, design, prototype, configure and document content management/registration data solutions
  • Architect multi-year and multi-phased implementation programs to deploy Vault RIM across an organization globally
  • Program and project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
  • Primary customer liaison managing communication between the project team, customer and internal stakeholders
  • Mentor project team and junior consultants in the R&D Services organization

Requirements

  • 8+ years’ experience in implementing, supporting, or administering core business and IT operations related to technology solution(s),
  • In-depth knowledge of drug development processes and regulatory information management or regulatory submissions; including, Labeling, Submission Publishing and/or Viewing systems,
  • Proven ability to collaborate and communicate excellently with diverse stakeholders and ensure delivery to a high degree of satisfaction
  • Influential; experience leading teams through hard decisions and negotiating compromises,
  • Technical abilities and willingness to “roll up your sleeves” to design and implement a RIM solution,
  • Effective presentation skills,
  • Ability to work independently in a fast-paced environment,
  • Ability to travel up to 50%

Nice to Have

  • Direct experience with systems such as Veeva Vault, PAREXEL/ LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc.
  • Consulting experience, working with a major system integrator or software vendor
  • Regulatory Affairs, Regulatory Operations or Pharmacovigilance background
  • Knowledge of Pharmaceutical, Biotechnology, and/or Medical Device and Diagnostics regulatory processes, data and content
  • PMP certification
  • Execution experience with Agile methodology and/or ACP Certification
  • Life Science, computer science or related degree
  • SaaS/Cloud experience
  • Fluency in one or more of the following languages: German, French, Spanish, Italian

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

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Work where it’s best for you

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart