Senior Project Manager – Link

Team: Professional Services

City: London

Country: United Kingdom

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Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
In this problem-solving and client-facing role, you will independently lead the successful implementation of Veeva’s gold-standard scientific data with our global enterprise customers.
You will support the end-to-end project management of Link with the customer including the creation of clear, logical, and structured project plans, executing against these plans, and pivoting when necessary.
You will be focused on project management, creating and tracking project plans, pre-empting and supporting the specific needs of the customer.
You will support and drive adoption of Link platform with our global customers and conduct tailor-made training sessions based on the customer and the team. You will work closely with the product, sales, and insights team at Link in a fast-paced and expanding team. You will be the trusted partner for our key client stakeholders developing good relationships to ensure customer success.
The role will provide a unique opportunity to lead the management and global implementation of Veeva Link with large multinational pharma companies. 
If you are excited about consulting in healthcare, analytics, and working for a fast-growing tech and data company, we are the optimal fit.
What You’ll Do

  • Manage the process of implementation of Veeva Link with global pharma companies 
  • Engage regularly with key customer stakeholders to proactively drive ongoing project success.
  • Develop and nurture relationships with senior stakeholders to support medical and commercial teams
  • Drive a change management processes, train end users, and maximize engagement with customers
  • Be independently responsible for customer success for Veeva Link with your accounts
  • Coordinate and track all insights projects alongside the insights team
  • Proactively develop efficient solutions to address customers’ business needs and use cases 
  • Drive adoption strategies and report back to senior stakeholders the project progression and health

Requirements

  • At least 5 years’ experience in managing, structuring, and successfully executing complex projects
  • Detailed understand the roles in different functions in the pharmaceutical industry and the challenges facing each stakeholder type
  • Project management experience within pharma, consulting, or at a healthcare research agency
  • Comfort and familiarity in driving discussions with senior stakeholders in pharma
  • Excellent communication and relationship-building skills
  • Willingness to travel 
  • Talent and desire for customer-facing activities
  • Ambition for high-quality and self-motivated work
  • Technically accomplished

Nice to Have

  • Experience with KOL data 
  • Good grasp of the current and evolving clinical and scientific environment in at least one therapeutic area
  • A degree in a biological/medical/or other scientific discipline

Perks & Benefits

  • Allocations for continuous learning and development
  • Health and wellness programs

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

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Work where it’s best for you

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

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Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our cu