Consultant – Pharmacovigilance/Safety Systems Implementation (Remote)

Team: Professional Services

City: Philadelphia

State: PA

Country: United States
Remote Work Available: Yes

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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
The Role
Veeva is looking for system implementation experts to join the Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with Life Sciences expertise who are ready to challenge the status quo with new technology.
 
As a key member of our Professional Services team, you will work side-by-side with customers and our senior consultants to implement Vault Safety. In this role, you will support the overall delivery of Vault Safety for our customers. You will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs.    
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You’ll Do

  • Support life sciences customers in the rapid configuration and implementation of Vault Safety
  • Execute workshops and lead customer discussions of the Vault Development Cloud
  • Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
  • Gather customer functional and technical requirements to support business processes; translate requirements into system configuration
  • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
  • Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
  • Ensure customer success from beginning to end of the engagement life cycle

Requirements

  • 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
  • Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
  • Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
  • Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design software solutions
  • Exposure to life sciences compliance and computer systems validation requirements
  • Ability to travel up to 50% (no current travel due to COVID)

Nice to Have

  • Knowledge of Drug Safety and Pharmacovigilance processes and regulations
  • Experience supporting high impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
  • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications
  • Life science, computer science, or related degree
  • SaaS/Cloud experience
  • Experience in services delivery management and/or systems implementation
  • Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH;)

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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Work where it’s best for you

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart