Advertising Operations Associate

Team: Product Support

City: New York

State: NY

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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
The Role
Crossix is the market leader in delivering hard-to-come-by insights that enable healthcare marketers to plan, measure, and optimize their marketing campaigns with confidence. We are a rapidly growing company delivering healthcare marketing analytics solutions to leading pharmaceutical companies and their agencies. Crossix is looking for a talented and experienced Ad Operations Lead to join our team in New York.
If you have a strong understanding of media and data operations, an affinity for increasing efficiency using standardized process flows, and an entrepreneurial spirit, this is the opportunity for you! This role is uniquely positioned to learn how programmatic and digital technologies converge in the rapidly changing healthcare space. As an ideal candidate, you will be career-driven, have an insatiable appetite for learning, and are eager to join a sharp team at one of the fastest-growing analytics companies.
What You’ll Do

  • Support Crossix digital campaign and site tagging across our various digital flagship products
  • Provide pre-implementation and post-implementation support to internal and external stakeholders including agency partners, publishers, and integrated commercial teams at Crossix
  • Troubleshoot issues and discrepancies with our implementation tagging partners
  • Support technical inquiries and requests from sales and client services
  • Join kick off calls with clients to understand advertising specifications and discuss custom or complex executions
  • Coordinate specification document hand-off with client and internal teams, proactively communicating updates and setting expectations with stakeholders

Requirements

  • 1+ years of experience in digital ad serving ecosystem
  • DSPs, SSPs and DoubleClick experience a plus
  • Experience working with or in ad operations, account management, digital media analytics
  • Experience leveraging project management systems like JIRA
  • Familiarity with third-party tracking technologies
  • Strong reporting. analytical and quantitative skills with great attention to detail
  • High level of comfort interacting with clients and external stakeholders
  • Experience working with external vendor partners coordinating across teams
  • Extremely detail oriented and organized with strong project management and prioritization skills
  • Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.) a plus
  • Interest in the Media industry and passionate about big data
  • Strong communication and presentation skills, as well as an affinity for explaining complexity through process flows, operational workflows while documenting changes
  • Ability to multitask with effective resolution management in a fast-paced, growing environment.

#LI-Remote
#BI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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Work where it’s best for you

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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Split screen of a man working at his computer in an office and a woman working on her laptop on a dock in Alaska

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva team members smiling and gathered at Veeva's booth station at a charitable event.