- Engage with customers as SME on Veeva Compass. You will be expected to communicate our value proposition clearly, handle objections, and discuss how Compass products can be used to support customer use cases
- Bring a consultative approach to the pre-sales process, performing customer and therapeutic area research to guide Compass positioning and build a deeper understanding of customer business needs
- Partner with customers to develop requirements for pre-sales reporting and analytics
- Manage multiple projects/analyses of varying complexity leveraging claims and prescriber-level data and ensure on-time delivery for internal and external customers
- Direct day-to-day analytics activities and priorities of other team members to support analytics projects and inbound requests
- Manage customer requests and follow-ups through to completion, coordinating support from cross-functional teams as needed
- Develop customer presentations and craft messaging based on therapeutic area and data network knowledge
- Contribute to new business development planning, helping to inform strategy based on therapeutic area knowledge and data expertise
- Be a trusted advisor to the customer, serving as a key point of contact with the client in conjunction with Strategy
- Collect and curate market feedback and share with the cross-functional Compass team to drive product roadmap and data acquisition strategy
- Educate cross-functional teams on client data needs, challenges, and/or gaps
- Lead the design and completion of strategic initiatives designed to support and accelerate the pre-sales (e.g., dashboard creation, advanced data network analytics, market profiling, etc.)
- Assist Account Partners in developing Compass responses to customer RFP/RFIs
Requirements
- 10+ years of healthcare data and/or analytics experience
- Deep experience within life sciences, working with commercial teams, managing consulting or analytics engagements with clients
- Knowledge of pharmaceutical commercial data sets (patient, prescriber, national) and how these are leveraged to support commercial teams
- Deep therapeutic area expertise
- Expertise with tools required to support pre-sales
- MS Office applications (Excel, PPT)
- Project management (Jira, Confluence)
- Demonstrated ability to successfully engage all levels of client organizations
- Ability to travel for customer meetings and internal events, as needed
- Excellent critical thinking, analysis, and presentation skills
Nice to Have
- Programming expertise (SQL,Python)
- Data visualization expertise (Tableau, Power BI)
- Experience working with product and/or agile teams
- Experience in labs and genomics data
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $125,000 – $300,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Grow, contribute, and be recognized
