QA Director

Team: QA & Release Engineering

City: Boston

State: MA

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a QA Director who has an automation-first mindset to grow and lead our QA team for Digital Trials Platform. You will be leading a team of QA and Automation engineers across US and India and working with Development Managers and Product Managers across multiple teams owning all aspects of Software Quality for Web, APIs and Mobile. The ideal candidate thrives in a dynamic environment, will be highly technical, detail-oriented, have excellent problem-solving abilities, and will be able to communicate and influence at all levels.
What You’ll Do

  • Manage a team of 15 to 25 QA and Automation engineers and own all aspects of Software Quality (test planning, test cases and coverage review, regression management, etc.) for Web, APIs,, and Mobile 
  • Recruit, hire, and onboard top engineering talent to continuously strengthen the team
  • Responsible for the timely & quality delivery of features for the platform
  • Build out an automation-first approach and strategy to increase software quality
  • Drive multi-team interaction and collaboration to meet product release readiness
  • Understand platform dependencies and application separation, identify risks, and coordinate appropriate end-to-end and system-level testing prior to release
  • Work actively with Development leaders and Managers on feature sprint planning
  • Set and monitor key performance indicators (KPIs) for QA teams to ensure the timely delivery of high-quality software.
  • Implement continuous improvement processes to enhance QA efficiency and product reliability.
  • Actively help drive tools and QA process improvements to increase quality, and stay updated on industry trends and emerging technologies to drive innovation

Requirements

  • 10+ years experience managing a team of QA and Automation engineers with effective communication skills
  • Experience managing Managers with a track record of successful leadership and mentorship
  • Strong technical background with expertise in test automation, Java applications, API testing, AWS, and database testing.
  • Possess an excellent end-to-end understanding of QA processes, organization, and techniques to drive quality into the product
  • Ability to anticipate organizational and technical issues and the ability to provide detailed projections and post-mortems
  • Experience with Java based Open Source automation such as Selenium, REST Assured, and Cucumber
  • Experience in creating, documenting & refining QA engineering processes 
  • Bachelor’s degree or master’s in mathematics, Computer Science/Applications, or a similar field  

Nice to Have

  • Life sciences domain knowledge, especially the regulatory area
  • Advanced knowledge and experience with Atlassian products like Jira
  • Infrastructure knowledge, especially in AWS

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $150,000 – $250,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

News and recognition

Grow, contribute, and be recognized

Headshot of Vice President of engineering wearing glasses.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”

—Jacob Marcus
VP, Engineering

Headshot of female software engineer wearing a Generation Veeva t-shirt.

“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”

—Shilpa Chandermohan
Software Engineer

Headshot of male software engineer wearing glasses and a Veeva t-shirt.

“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”

—Durward Denham
Software Engineer

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