QA (Quality Assurance) Manager

Team: Product Management & Alliances

City: Dalian

Country: China

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Quality Assurance Manager is a leadership role responsible for defining and driving the overall quality strategy for the organization's products. This individual leads a team of QA engineers and testers, establishing processes and standards to ensure that all software products meet business requirements, are user-friendly, and are released with the highest level of quality and reliability.
What You'll Do
  • QA Strategy & Leadership: Develop, implement, and manage the overall QA strategy, methodology, and processes across the organization
  • Team Management: Lead, mentor, and grow a team of QA engineers, including task assignment, performance reviews, and professional development
  • Test Planning: Oversee the creation of comprehensive test plans, test cases, and test scripts for functional, regression, performance, and user acceptance testing (UAT)
  • Process Improvement: Continuously evaluate and improve QA processes, incorporating automation, new tools, and best practices to increase efficiency and test coverage
  • Stakeholder Communication: Act as the primary point of contact for all quality-related matters, providing regular reporting on test progress, defect metrics, and product quality to senior management and project stakeholders
  • Risk Management: Identify potential risks to product quality and timeline and develop mitigation strategies
  • Tool & Resource Management: Research, recommend, and manage QA tools and technologies (e.g., test management suites like Jira, TestRail; automation tools like Selenium, Cypress)
  • Cross-Functional Collaboration: Work closely with Product Management, Development, and DevOps teams to ensure quality is built into the product from the earliest stages of development (shift-left testing)
  • Release Governance: Define and enforce quality gates and criteria that must be met for a product to be released to production
Requirements
  • Experience: 8+ years in software quality assurance, with at least 2+ years in a QA leadership or management role. Data quality assurance experience is highly preferred
  • Deep understanding of software development life cycle (SDLC) and QA methodologies (Agile, Scrum)
  • Proven experience with test automation frameworks and tools
  • Strong knowledge of software testing types, techniques, and best practices
  • Experience with API testing tools (e.g., Postman)
  • Basic understanding of programming/scripting is a plus
  • Soft Skills: Exceptional leadership and people management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent communication, presentation, and interpersonal skills to effectively collaborate with technical and non-technical teams
Nice to Have
  • Life science experience is preferred
  • Data product or project experience is preferred
Perks & Benefits
  • Grants for fitness, communication and heating
  • Healthy, free, provided snacks
#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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