Senior/Principal Data Scientist - NLP (Remote)

Team: Engineering

Country: Spain

Remote Work Available: Yes

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
 
Link is a pillar in the Veeva system landscape that envisions "Connecting life sciences and key people to improve research and care." Our product offers real-time academics, social, and medical data to build comprehensive profiles. These profiles help our life-science industry partners find the right experts to accelerate the development and the adoption of new therapeutics. We accelerate clinical trials and equitable care. We are proud that our work helps patients receive their most urgent care sooner.
 
Your role will primarily involve developing LLM-based agents that are specialized in searching and extracting detailed information about Key Opinion Leaders (KOLs) in the healthcare sector. You will craft an end-to-end human-in-the-loop pipeline to sift through a large array of unstructured medical documents—ranging from academic articles to clinical guidelines and meeting notes from therapeutic committees. These agents will be equipped to perform semantic searches and provide precise answers to predefined queries concerning KOL-related data across various languages and disciplines. Utilizing cloud infrastructure, you will build models capable of information extraction and question answering. You will also collaborate with a dedicated team of software developers and DevOps engineers to refine these models and deploy them into production environments.
We want to develop new algorithms to redefine the industry expectations for quality vs. quantity compromise. We train ML models empowered by over 2000 curators to meet both the quality and the scale requirements. ML models complement and learn from continuous curation and scale our solutions to different regions, languages, and medical specialties.
 
You can work remotely from anywhere in the Netherlands, the UK, or Spain, but you must be a resident of one of these countries and be legally authorized to work there without requiring Veeva's support for a visa or relocation. If you do not meet this condition, but you think you are an exceptional candidate please clarify it in a separate note and we will consider it.
What You'll Do
  • Adopt the latest technologies and trends in NLP to your platform
  • Develop LLM-based agents capable of performing function calls and utilizing tools such as browsers for enhanced data interaction and retrieval
  • Experience with Reinforcement Learning from Human Feedback (RLHF) methods such as Direct Preference Optimization (DPO) and Proximal Policy Optimization (PPO) for training LLMs based on human preferences
  • Design, develop, and implement an end-to-end pipeline for extracting predefined categories of information from large-scale, unstructured data across multi-domain and multilingual settings
  • Create a robust semantic search functionality that effectively answers user queries related to various aspects of the data
  • Use and develop named entity recognition, entity-linking, slot-filling, few-shot learning, active learning, question/answering, dense passage retrieval, and other statistical techniques and models for information extraction and machine reading
  • Deeply understand and analyze our data model per data source and geo-region and interpret model decisions
  • Collaborate with data quality teams to define annotation task metrics, and perform qualitative and quantitative evaluation
  • Utilize cloud infrastructure for model development, ensuring seamless collaboration with our team of software developers and DevOps engineers for efficient deployment to production
Requirements
  • 4+ years of experience as a data scientist (or 2+ years with a Ph.D. degree)
  • Master's or Ph.D. in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field
  • Strong theoretical knowledge of Natural Language Processing, Machine Learning, and Deep Learning techniques
  • Proven experience working with large language models and transformer architectures, such as GPT, BERT, or similar
  • Familiarity with large-scale data processing and analysis, preferably within the medical domain
  • Proficiency in Python and relevant NLP libraries (e.g., NLTK, SpaCy, Hugging Face Transformers)
  • Experience in at least one framework for BigData (e.g., Ray, Spark) and one framework for Deep Learning (e.g., PyTorch, JAX)
  • Experience working with cloud infrastructure (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)  and experience with bashing script
  • Strong collaboration and communication skills, with the ability to work effectively in a cross-functional team
  • Used to start-up environments
  • Social competence and a team player
  • High energy and ambitious
  • Agile mindset
Nice to Have
  • Background in Medical NLP
  • Experience with training, fine-tuning, and serving Large Language Models
  • Experience in life/health science industry, notably pharma
  • Having published in AI space in a peer-reviewed journal
  • Production-grade development Skills
  • Leadership skills and a solid network to help in hiring and growing the team
  • Experience with NoSQL databases, especially MongoDB
  • Familiarity with model registry solutions such as MLflow
  • Familiarity with distributed computing platforms such as Ray and Spark
Perks & Benefits
  • Work anywhere
  • Personal development budget 
  • Veeva charitable giving program
  • Fitness reimbursement
  • Life insurance + pension fund
#RemoteSpain

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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