- Lead life sciences customers in the implementation of Vault Safety Workbench
- Define strategies, business processes, technical solution and implementation approach for deploying Vault Safety Workbench across an organization
- Work closely with the Product team and Influence the design and features of our early adopter products
- Oversee the design, configuration and maintenance of reporting solution using Safety Workbench
- Perform fit gap analysis, advanced data analysis and prepare custom safety reports, dashboards, and metrics to support pharmacovigilance activities
- Collaborate with business stakeholders to define reporting requirements and translate them into technical specifications
- Perform hands-on work with databases, including querying, extracting, and validating data using SQL/PLSQL
- Lead the preparation of project timelines, and resource allocation for reporting deliverables
- Serve as the primary point of contact for clients regarding PV reporting needs, managing client relationships and expectations
- Organize and facilitate workshops with clients to gather detailed reporting requirements, address challenges, and ensure alignment on project goals and timelines
- Guide clients through the PV reporting process, providing expertise on best practices, solutions, and approaches
- Ensure compliance with regulatory requirements and pharmacovigilance standards in all reporting activities
- Provide guidance and mentorship to junior team members, assisting in their professional development and growth
- Troubleshoot and resolve any reporting issues, ensuring system integrity and accuracy of data
- Assist clients in interpreting complex data and help them make informed decisions by delivering actionable insights through clear reporting and presentations
- Demonstrate consultative skills to help clients identify opportunities for continuous improvement and operational optimization in pharmacovigilance
- Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement lifecycle
- 5+ years of experience in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, with at least 2 years of experience in leading PV reporting workstreams
- Hands-on experience with PV reporting tools such as Cognos, OBIEE, RedShift and Power BI
- Strong knowledge of SQL and PLSQL, with the ability to write and optimize queries for database reporting and analysis
- In-depth understanding of pharmacovigilance processes, safety data management, and regulatory requirements. Proven experience defining global business processes for safety
- Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
- Excellent verbal and written communication skills
- Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
- Experience in facilitating workshops to gather client requirements, resolve issues, and align stakeholders on reporting needs and expectations
- Strong analytical skills and experience with creating, managing, and validating safety-related reports, dashboards, and metrics
- Consulting experience in leading client engagements, conducting workshops, and managing expectations while providing strategic insights and recommendations
- Ability to travel up to 40%
- Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
- Life Science, computer science, or related degree
- Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, PV Reports , Datamarts and/or other Pharmacovigilance and/or Reporting or Signal Detection solutions
- SaaS/Cloud experience
- Experience in demonstrating software applications in product pre-sales
- Locality to major life sciences customer hub (NJ; Boston, MA; Philadelphia, PA; Chicago, IL, RTP NC)
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer