- Veeva is seeking a Senior A/R Accountant to join our Order to Cash team based in Shanghai. A positive attitude and a customer service orientation. This individual will be the regional owner of the Accounts Receivable process:
- Invoice creation and delivery
- Work with the Revenue Manager to handle Accounts Receivable matters across all business units in Asia
- Serve as primary contact for US/EU AR Collection team for all accounts receivable related matters, including order invoicing, preparation of accounts receivable aging, and other account reconciliation related to accounts receivable
- Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
- Assist Revenue manager in filing direct and indirect sales taxes (i.e., VAT, GST, WHT, Service Tax, stamp duty tax) in compliance with local tax regulations, reconcile the required tax reporting in a timely manner
- Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections
- Participate in the external audit process, with a specific focus on collecting key financial and accounting data
- Assist with any other ad hoc assignments
- This role requires working closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments, including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority
- 5+ years of relevant experience
- Bachelor’s degree in Accounting/Finance or the related degree
- Proficient in English - both verbal and written communication
- Ability to work independently and as a team player
- Excellent attention to detail and follow-up skills
- Highly proficient in MS office applications: Excel, PowerPoint, and Word
- Japanese or Korean speaking is a plus
- Experience in Net Suite or Salesforce platforms is a plus
- Software industry experience a plus, especially SaaS
- Fitness Reimbursements
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
