Employee Success Associate

Team: Employee Success

City: Dalian

Country: China

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a hands-on Employee Success (HR) Associate to support effective management of all administration processes throughout the employee life cycle. With a customer-centric mindset, and the ability to identify and support opportunities for process optimization and employee experience enhancement, this role is pivotal in ensuring seamless in-country HR operations and will act as a key liaison between HR, external vendors, payroll teams, and our employees, ensuring operational excellence and a positive employee experience. 
What You’ll Do
  • Serve as the first point of contact for day-to-day general employee enquiries, ensure excellent employee experience.
  • Provide general administration and coordination support throughout the entire employee life cycle, from pre-onboarding to offboarding, delivering high quality services to enable employee success.
  • Responsible for monthly payroll data input, partner with local Finance team and ESBPs to identify process enhancement opportunities and implement clear measures of success to ensure accuracy and effectiveness.
  • Maintain and optimize HRIS and the general data maintenance processes, including worker profile management, data analysis and accurate reporting to enable data driven solutions to support effective workforce management
  • Support employment compliance audit and ensure up-to-date procedure and guidelines maintenance.
  • Coordinate with the broader Employee Success (HR) team to manage vendor contracts, renewals, and audits, maintaining up-to-date documentations and resolving issues proactively. 
  • Collaborate with regional/global teams to drive the process efficiency and ensure a seamless experience for all stakeholders
Requirements
  • 3+ years of experience in general HR operations or HR Shared Services. Hands-on experience in managing administration processes throughout the employee life cycle, able to identify and support opportunities for process optimization and employee experience enhancement.
  • Proficient in English and Mandarin, both verbal and written communication.
  • Experience with HRIS and talent management technologies such as Workday and Lever.
  • Skilled in talent data measurement and analysis, with the ability to implement data-driven solutions through metrics, reporting, and insights sharing
  • Attention to detail and multi-tasking with precision. Deliver high accuracy under tight deadlines.
  • Experience in managing contractors/vendors, ensuring alignment with labor regulations and cost efficiency.
  • Strong cross-functional collaboration skills, with the ability to strengthen cross-team partnerships
Nice to Have
  • Working experience at foreign companies, Software or Consulting is highly preferred.
  • Knowledge of local statutory compliance
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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