Team Manager - Central Europe CDP

Team: Professional Services

Country: Poland

Remote Work Available: Yes

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Post-Implementation services are provided to our R&D and Commercial customers after they have started using Veeva applications. Our purpose is to be our customers' trusted partners and ensure that they leverage the additional value Veeva applications offer. 
 
Our Central Europe CDP team consists of 25+ Associate Consultants located in Hungary and Poland. Due to the rapid growth of our client portfolio, we are growing our team every year and opening many career opportunities for our new and existing employees. We hire people from industry, tech, and consulting, which adds diversity to our team.
 
Are you passionate about finding and nurturing early career professionals? Would you like to nourish the career journey of a talented consulting team?
 
As a Team Manager for the Central Europe CDP team, you will grow the team in Hungary and Poland, nurture early career professionals that are looking to grow as IT consultants in the Life Sciences industry. You will work closely with the global Generation Veeva leadership team mentoring the next Veeva generation focused on Consultant Development. You will also actively collaborate with post-implementation leadership teams, ensuring the right customer engagement match for the Associate Consultants, picking up the right skills and knowledge through their journey as they develop into Consultants.
 
To thrive in this role, you likely enjoy coaching. You have been working in customer-facing roles, speak fluent English, and have strong interpersonal skills.
 
If you are in doubt as to whether your experience matches the requirements or not, please do not hesitate to submit your application.
What You'll Do
  • Manage a team of 10+ Associate Consultants who deliver excellent IT consulting services to customers through post-implementation projects
  • Attract, recruit, hire, and onboard fresh graduate talent in Hungary and Poland into Veeva Services Consultant aligned with the Veeva hiring process
  • Execute and innovate the onboarding of new Associate Consultants and supplement on-the-job learning
  • Implement effective mentoring and career pathing for Associate Consultants
  • Own performance management of your team to ensure success on projects, core consulting skills development, and integration into future services practices upon promotion
  • Build strong relationships with broader Veeva Professional Services and Generation Veeva to foster cross-functional collaboration 
Requirements
  • 3+ years of experience in customer facing role
  • 3+ years of experience in a leadership/management role
  • Strong interviewing, hiring, and interpersonal skills
  • Ability to work remotely and independently with direct reports
  • Excellent oral and written communication skills; ability to understand individual needs and provide solutions
  • Strong relationship-building skills with both early-career contributors and senior leadership
  • Desire to work in an intense, dynamic environment
  • Willingness to commute to your office, collaborate with your direct team, and build relationships with broader Professional Services teams
  • Ability to travel up to 10% of the time for key internal meetings and team trainings
  • Bachelor’s degree is required
Nice to Have
  • Prior experience leading early career development programs
  • Prior experience leading IT services/consulting teams in the Life Sciences industry
  • Business coaching exam/experience is a plus
Perks & Benefits
  • Allocations for continuous learning & development
  • Health & wellness programs
#RemotePoland

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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