Senior Consultant

Team: Professional Services

City: Sydney

Country: Australia

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Asia is seeking a Senior Consultant to join our rapidly expanding Professional Services team. The ideal candidate will have experience of Quality Management Systems and a knowledge of Quality business processes within regulated industries such as Consumer Products, F&B, Cosmetics or Chemicals.
 
As a Senior Consultant, you will utilise your industry knowledge and expertise to lead our project teams through successful implementations of our Vault Quality solution. You will be contributing firsthand towards transforming the way our customers collect, maintain, and distribute business critical processes and documentation. You will be encouraged to share your ideas and to work with other Veeva team members to innovate and refine our internal processes, collaborate with our Product Development team, and enhance our delivery model to meet the ever-changing needs of our customers and their industries.
What You’ll Do
  • Lead implementation projects for QualityOne customers, focused on Vault Quality applications
  • Conduct workshops, gather functional and technical requirements, design, configure and validate Vault solutions
  • Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting
  • Manage communication between the project team, customer, partners and internal stakeholders
  • Lead or contribute training sessions for customer teams once the solution is validated (typically train-the-trainer model)
  • Work closely with customers’ business and IT stakeholders to design a solution that adheres to industry best practices and aligns to customer needs
  • Mentor project team members and junior consultants across the global Professional Services organization
  • Occasionally, contributes to customer presentations and statement of works to support our Services sales activities
  • Ensure customer success from the beginning to the end of the engagement
  • Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers
  • Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
Requirements
  • 5+ years in Professional IT Services consulting experience including leading projects
  • Experience working with Quality processes in a regulated industry
  • Experience in configuration / architecture of Enterprise Software (TrackWise, MasterControl, Monday.com, SAP, ServiceNow, Workday, etc.) 
  • Driven and proactive professional with the capability to define and influence their own position, our solutions, and implementation strategies in a rapidly expanding setting
  • Strong project management and delivery skills
  • Excellent Level English skills – both verbal and written
  • Flexibility to travel across the Asia region
  • Based in Sydney or Melbourne and have the legal right to work
Nice to Have
  • Direct experience with Veeva Cloud applications
  • SaaS/Cloud implementation or Integrations with 3rd party and consulting experience, particularly in the Quality domain
  • Experience with Pre-Sales activities 
Perks & Benefits
  • Competitive compensation including equity plan, perks and benefits
  • Health & wellness programs
  • Allocations for charitable giving program
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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