Workplace Services Coordinator

Team: Facilities

City: Toronto

Country: Canada

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Workplace Services Coordinator is responsible for coordinating workplace and facilities programs and services for Veeva’s Toronto office. This person must be detail-oriented, have strong customer service values, excellent time management skills and the ability to work in a fast-paced environment. This role will also work closely with the Workplace and Facilities Manager on projects and daily operations.
What You’ll Do
  • Demonstrate excellent customer service to guests and Veeva employees concerning office-related requests.
  • Provides the first impression to clients, partners, potential employees, and Veevans. Act as an ambassador for the company.
  • Vendor coordination - ability to work with multiple vendors
  • Inventory management, planning, ordering supplies, budget tracking and reports
  • Daily operations - facilities and building maintenance requests, security access key cards, mail/shipping
  • Coordinate special events; planning and execution of team building, networking, and social events
  • Project coordination, tracking and execution
Requirements
  • Minimum of 3 years of experience in office administration or office/services coordination
  • Excellent customer service skills and communication/interpersonal skills
  • Strong verbal communication and organization skills
  • Able to juggle multiple tasks with efficiency and accuracy
  • Self-starter with positive, can-do attitude
  • Ability to adjust to changing environments
  • Intermediate to advanced knowledge of MS Office (Word, Excel, PPT) and general computer skills. Adapts quickly to new technology
  • Ability to lift up to 25 lbs
Nice to Have
  • Preferred: Post-secondary education 
  • Experience in events and customer service
  • Experience in vendor/accounts management
  • Deep understanding of Google applications
  • Health and safety knowledge; JHSC, First Aid, Fire Warden
  • Experience in a tech company
Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • PTO and company-paid holidays
  • Retirement programs
  • 1% charitable giving program
Compensation
  • Base pay: $45,000 - $75,000 CAD
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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