Senior Site Reliability Engineer

Team: Engineering

City: Kiryat Ono

Country: Israel

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Company is seeking a talented Site Reliability Engineer to join our team in Israel.

Our SRE team is responsible for the design, creation, and maintenance of a complete multi-on-prem and cloud applications, deployment and monitoring framework, working with all major cloud providers. (AWS/Azure/GCP). 

This is an amazing opportunity to work with a world-class technical team and to hold responsibility for designing, creating, and provisioning infrastructure as well as deploying and maintaining applications with a focus on infrastructure as code.

We aim to adopt the best solutions to fulfill our requirements, and you will be encouraged to bring your ideas and new thinking.

So, if you want to grow with us and work for a world leader company, Now it is the right time to join.
What You'll Do
  • Site reliability engineer is what you get when you treat operations as if it’s a software problem. Our mission is to protect, provide for, and progress the software and systems behind all of our Veeva services
  • Ensure high uptime and reliability of Crossix’s production environment, on-prem and cloud
  • Take responsibility for managing the production environment, security, change management, deployment, architecture, and tools
  • Lead technical calls with business partners to explain how our applications are architected, understand requirements, and handle production problems
  • Perform root cause analysis for complex failures and offer modern solutions and tools
  • Utilize Grafana to develop effective dashboards that provide key insights and system performance
  • Analyze performance and stability issues and create in-house automation tooling
  • Work closely with DevOps, R&D, product, and integration managers to enable automated CI/CD methods
  • Design, develop, and drive troubleshooting & mitigation tools as part of driving self-healing agenda
  • Constantly improve the technology stack, supporting the data growth
  • Working in a data-driven company with cutting-edge environments that combine on-prem and cloud technologies
Requirements
  • Bachelor’s degree in computer science or related technical discipline
  • 5+ years of technical engineering experience with coding in languages including, but not limited to, Java, JavaScript, or Python OR equivalent experience
  • 5+ years of customer-facing experience, ability to present to security and compliance customer teams, proven communication skills
  • Strong knowledge of shell scripting and one of the general-purpose languages such as Golang, Python, Bash, or NodeJS
  • Experience in hands-on DevOps
  • Experience with analyzing and improving the efficiency, scalability, and stability of various system resources
  • Experience in Linux, as well as TCP/IP, HTTP, and other common network protocols
  • Experience with public cloud environments (GCP/AZURE/AWS)
  • Experience with Docker and Kubernetes
  • Experience with "Infrastructure as a code" tools such as Ansible, Puppet, Terraform, Pulumi or similar
  • Experience with observability tools such as Prometheus, Grafana, Thanos, OpenTelemtry, etc.
  • Experience with CI/CD systems such as Jenkins and GitOps tools such as ArgoCD
Nice to Have
  • Managing noSQL databases such as ElasticSearch, Redis, or similar
  • Microservice design patterns and RESTful web services
  • Experience working with BigData tools such as Spark, Trino, Airflow, etc.
  • Understanding of application security in a cloud environment
  • Excellent communication skills and a sense of ownership with a systematic problem-solving approach
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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