The Role
We are looking for driven self-motivated Consultants with exposure implementing, supporting, or administering business/IT operations for software solutions. Consultants will be implementing the Veeva’s solution (Commercial Cloud) to help customers transforms business processes across commercial and medical with efficiency and compliance
Business level communication skill is required in both English and Japanese. This is a full-time permanent role with Veeva. This is a customer-facing role and it is required to work in Tokyo or Osaka. Some customers may ask you to work onsite.
- Configuration and implementation of Commercial Veeva Solution (Veeva CRM/Vault CRM/Veeva PromoMats/Events Management, etc.) based on requirements gathering workshops to our global/domestic clients.
- Manage tasks during the implementation project such as workshops delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.
- Collaborate with customers and team members both Japan-based and Global-based
- Alignment with customer’s global governance
- Collaborate cross-functionally with Product, Strategy, Sales, CSM and other teams across the company.
- 4+ years’ experience with minimum 2 years in either IT consulting / professional services environment in a regulated industry (banking, insurance, life sciences etc.) or in life sciences IT / Commercial area.
- Exposure to business and IT groups in an implementation, administration, or other supporting role for software solutions.
- Experience developing workshop material, training material, or requirements gathering sessions with business and system stakeholders.
- Ability to travel in domestic and international
- Business Level English and Fluent in Japanese
- Experience in the Life Sciences space with knowledge of promotional materials or commercial excellence.
- Direct experience with systems such as Veeva CRM, Veeva Vault PromoMats, Salesforce, Oracle and other Life science industry technologies
- Data Analysis, computer science, or related degree
- Experience in services delivery management and/or systems implementation, project management
#LI-Associate
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.