Account Partner - R&D and Quality

Team: Sales

City: Shanghai

Country: China

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is seeking an Account Partner of Veeva China R&D and Quality team based in Shanghai/Suzhou. The focus will be establishing, managing, and growing the business with a focus on organizations headquartered in China.

As an Account Partner for Vault Development Cloud Solutions, you will be part of the foundational team representing the Vault Development Cloud applications (Clinical, Quality, Regulatory and Safety) in the marketplace.

The Account Partner will be responsible for generating qualified opportunities, winning new business and managing relationships, managing strategic relationships with China-local pharmaceutical companies.
What You’ll Do
  • Territory identification and research, to create a qualified target account list
  • Pipeline development through a combination of cold calling, email campaigns, and market sector knowledge/intelligence from the identified target list
  • Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s)
  • Manage the end-to-end sales process through the engagement of appropriate resources such as solution consultants, service teams, executives, etc. Manage relationships with key stakeholders across Business, IT, and C-level
  • Account management with dedicated accounts to develop business in the organization
  • Consistently customer relations maintenance to understand the customer’s requirements, expectations, and experience with Veeva. Assist the client in fully using Veeva solutions to solve their problem/need
  • Identify reference customers in the region
  • Act with urgency, integrity, and a focus on the customer
Requirements
  • 5+ years of experience in enterprise software/service solution sales and account management. Successful history of net direct new business sales, with the ability to prove consistent delivery against targets. Demonstrable track record of sales over achievement. Strategic account planning and execution skills
  • Or 2+ years of experience in looking after China's local pharma/biotechs. Understand the local quality, clinical, regulatory or safety market, key players, and SWOT analysis.
  • Credibility at all levels, including CxO
  • English and Mandarin-speaking
  • Strong communication, creative thinking, and presentation skills
  • Expanding business with existing customers, generating customer success, making selected customers a local reference for each vertical segment
  • Self-innovation and management, fast response
  • Able to travel, mainly domestic
  • Excellent written, verbal, interpersonal, and presentation skills
  • A passion for solving customer business problems
  • Fast Learner
Nice to Have
  • Sales experience in Cloud solution
  • Bachelor’s degree in life science and related profession.
  • Experience in the life science industry, especially in R&D, quality, clinical, regulatory or safety.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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