Office Manager

Team: Facilities

City: Frankfurt

Country: Germany

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Office Manager is responsible for maintaining Veeva’s Frankfurt office to a very high standard of excellence. This role includes managing all day-to-day office processes, coordinating small projects, and maintaining the overall facility. This person must be detail-oriented, with strong customer service values, time management skills and the ability to work in a dynamic environment. This role will report to the Sr. Director of Workplace and Facilities, Europe, and a member of the Europe and Global Workplace Team. This role is office-based in our current Frankfurt, and later in our New one in Downtown Frankfurt. 
What You'll Do
  • General Office Management:
  • Execute daily office walkthroughs to ensure that the office is sparkling clean and fully stocked with the supplies employees need
  • Work with the Global Workplace Team and contractors to ensure health & safety, including fire safety. Maintain a supply of first aid equipment
  • Manage ordering of food/drinks and supplies, including vendor coordination (janitorial services, utility vendors, food suppliers, etc.) and associated budgets
  • Ensure a welcoming reception experience for employees and visitors. Manage mail/shipping functions for the office
  • Support new hire onboarding with desk set-up, office tours, supplies, and security badges for access. Set a positive tone for new hires
  • Act as a point of contact for employee and visitor requests, comments, and concerns
  • Support the local Site leader with executive assistant service
  • Workplace Projects:
  • Manage office ticketing system and resolve requests or issues efficiently
  • Execute small projects with the help of contractors and the Global Workplace Team, including budget management
  • Maintain space plans and support managers as they coordinate personnel moves
  • Coordinate all purchases of furniture, fixtures, and equipment for the office
  • Work with property management and maintenance contractors to ensure maintenance is being performed and all issues are resolved
  • Ensure the office is compliant with Veeva security standards, including managing the badging process in the office
  • Manage aspects related to an ISO14001 environmental certification, including environmental management system good practices
  • Keep up-to-date internal office-related web sites
  • Event Management:
  • Manage and coordinate all logistical details for onsite events - meeting rooms, AV setup, food & beverage, and rentals
  • Work with employees to develop regular gatherings and office events
  • Plan and execute annual employee events, including holiday party and summer event
Requirements
  • At least 3 years of Office or Facilities Management experience
  • Excellent customer service and communication/interpersonal skills
  • Self-starter with a positive, can-do attitude. Able to work in a dynamic environment
  • Budget management experience
  • Strong project management skills, able to juggle multiple tasks with accuracy 
  • Intermediate to Advanced MS Office (Word, Excel, PPT) and general computer skills
  • Experience supporting Executives (managing agenda, travels, expenses…)
  • Good command of English and German Languages
Nice to Have
  • Experience with small office construction projects and moving offices
  • Understanding of Google applications
  • Health and Safety and Environmental practices experience
  • Experience in tech or global, dynamic company
Perks & Benefits
  • The chance to work with a genuine market leader
  • Medical insurance
  • Charitable Giving – Support a non-profit of your choosing
  • Health & wellness allocation
  • Allocations for continuous learning & development
  • Fitness Reimbursements, travel insurance…
  • Incredible support from the wider team and a best-in-class tech stack to help you be successful in your role
  • Don’t just take our word for it; apply and find out more!
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Read More →

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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