Senior Director - Data Cloud Solution Consulting

Team: Strategy

City: New York City

State: NY

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Senior Director of Solution Consulting role at Veeva is a senior-level position focused on driving the adoption and growth of Veeva Data Cloud through pre-sales engagement. Veeva Data Cloud is the modern data foundation for Biopharma, overcoming the limitations of fragmented systems with a complete suite of commercial data products: reference data, deep data, performance data, and access data.
 
This is a hybrid role that combines deep technical data expertise with a consultative, client-facing approach. You will be responsible for supporting customer engagements in pre-sales, which includes working directly with customers to build brand awareness, highlighting product points of differentiation, and guiding customer data assessments. Additionally, you will demonstrate how these products can be used to drive value for customers by discovering new patients and healthcare providers, growing top-line revenue, and increasing bottom line efficiency.
 
Leveraging your technical skills and industry expertise, you will also educate prospective customers as to how these products are used to support key use cases, including how:
1. Compass Patient provides a more complete patient journey
2. Compass Prescriber can be leveraged for segmentation, targeting, and incentive compensation
3. Compass National delivers more accurate forecasting, performance tracking, and competitive analysis
4. HCP Pulse can be used to drive better segmentation and targeting, call planning, and field execution

This role is a key part of Data Cloud’s commercial strategy. The feedback you receive from customers in-market will be curated and shared with members of the Compass team to inform Compass product roadmap and feature releases.
 
If you are intellectually curious and get excited about bringing new products to market, this is a great opportunity for you.
What You'll Do
  • Subject-Matter Expertise: You will serve as the go-to expert on Veeva Compass, with heightened focus on its APLD data products: Compass Patient, Pathway and Data Connector. Your role is to articulate the value proposition and expertly address customer questions and potential objections
  • Consultative Selling: You will adopt a consultative approach, working directly with customers to understand their business needs and therapeutic area dynamics. You will then design and deliver custom data assessments and product demonstrations that precisely demonstrate how Compass solves their most critical commercial use cases
  • Pre-Sales Framework Design: Contribute to the pre-sales framework, including standardized processes, methodologies and analysis templates, to create a consistent, repeatable, and scalable approach for all customer engagements
  • Project and Team Management: You will manage multiple analytics projects, ensuring on-time delivery. You will also direct the day-to-day activities and priorities of other team members
  • Thought Leadership: You will serve as a key thought leader for Veeva Compass, helping to shape the market narrative and establish our brand as an authority in the industry. You will educate the industry on new and innovative product methodologies through customer-facing discussions, presentations, and the creation of forward-looking content
  • Strategic Contribution: You'll collect market feedback and share it with the Compass team to directly influence the product roadmap and future feature releases. You will also contribute to new business development and assist Account Partners in responding to RFPs (Request for Proposals)
  • Client Relationship and Pre-Sales Engagement Management: You will serve as a trusted advisor to clients, working alongside account partners and strategists to build and maintain strong relationships at key accounts
Requirements
  • General Experience:
  • 12+ years of healthcare data and/or analytics experience
  • Experience working with commercial teams in life sciences and managing client engagements
  • A demonstrated ability to successfully engage all levels of client organizations
  • Technical Expertise:
  • Deep knowledge of and direct experience working with pharmaceutical commercial data sets, including specific data products from vendors like IQVIA (i.e., LAAD, Xponent, DDD, NPA, NSP), ICON (i.e., PatientSourceComplete, PatientSourceDuo, PrescriberSource, PayerSource, NonRetailSource), and Komodo MapLab
  • Ability to analyze large datasets using SQL
  • Proficiency in project management tools like Jira and Confluence
  • Other Skills:
  • Excellent critical thinking, analysis, and presentation skills
  • A passion for bringing new products to market and entrepreneurial energy
  • The ability to function as a trusted advisor to customers
  • Ability to travel for customer meetings and internal events, as needed
Nice to Have
  • Data visualization expertise (Tableau, Power BI)
  • Experience working with product and/or agile teams
  • Experience in labs and genomics data
  • Experience in remittance data
Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Compensation
  • Base pay: $150,000 - $300,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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