Consultant - Nitro Services

Team: Professional Services

Country: United States

Remote Work Available: Yes

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you looking for an opportunity to leverage your data warehousing and consulting expertise across the full lifecycle of customer engagement? Veeva Systems is seeking a Consultant for our Nitro Services team. Veeva Nitro is a life sciences-specific commercial data warehouse that delivers fast and actionable business insights.

As a Consultant - Nitro Services, you will be a key member of our Professional Services team, engaging with customers from implementation through to ongoing operational success. You will participate in implementing Veeva Nitro, guiding customers on solution design and configuration, and transition seamlessly into providing post-go-live managed services and support. This role requires a blend of technical data warehousing skills, consulting acumen, and a passion for customer success in the life sciences industry. This is a remote, full-time, permanent role, potentially supporting multiple clients.

This is a customer-facing role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
  • Implementation & Solution Design:
  • Participate in workshops to understand customer requirements for their commercial data warehouse.
  • Assist in designing and configuring Veeva Nitro solutions, including data models, ETL processes, security, and reporting objects, based on best practices.
  • Support data migration, integration, and validation activities during implementation projects.
  • Guide customers on leveraging their data assets effectively within Nitro.
  • Coordinate with External and Internal Teams to understand their system and build scalable solutions.
  • Post-Go-Live Support & Managed Services:
  • Provide ongoing consulting and administrative support for multiple Veeva Nitro clients.
  • Manage and monitor data loading processes, ensuring data quality and troubleshooting issues.
  • Perform configuration enhancements and optimizations based on evolving client needs.
  • Assist clients with the creation, maintenance, and best practices for reports and dashboards using Nitro Explorer and connected BI tools.
  • Maintain production and sandbox environments, including release management support.
  • Triage, troubleshoot, and resolve client-reported issues.
  • General:
  • Manage client interactions, set expectations, and provide clear, effective communication.
  • Develop deep subject matter expertise on Veeva Nitro and life sciences commercial data domains.
  • Contribute to internal initiatives, knowledge sharing, and best practice development.
  • Uphold Veeva Values, including “Do the Right Thing” and “Customer Success.”
Requirements
  • Bachelor's degree or equivalent relevant experience.
  • 3+ years of experience in data warehousing, business intelligence, ETL development, or data management/integration roles.
  • Hands-on experience with SQL for data querying, manipulation, and analysis.
  • Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles.
  • Experience in a customer-facing role, demonstrating consulting, requirements gathering, and communication skills.
  • Proven ability to manage tasks, prioritize, and work independently in a remote setting.
  • Ability to quickly learn new technologies, adapt to changing environments, and translate business needs into technical solutions.
  • Excellent verbal and written communication skills.
  • Qualified candidates must be legally authorized to be employed in the United States.
Nice to Have
  • Direct hands-on experience implementing or managing Veeva Nitro.
  • Experience working within or consulting for the life sciences (pharmaceutical, biotech, medical devices) industry, particularly with commercial data (sales, marketing, CRM, HCO/HCP data).
  • Experience with other Veeva applications (e.g., Veeva CRM, Veeva Vault, Veeva Network MDM).
  • Experience with cloud data warehouse/ Lakehouse platforms (e.g., AWS Redshift, Snowflake, Databricks ).
  • Proficiency with BI visualization tools (e.g., Tableau, Power BI, Qlik).
  • Experience with Master Data Management (MDM) concepts or systems.
  • Experience working across the full lifecycle of a software implementation project.
Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Compensation
  • Base pay: $70,000 - $140,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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