Project Manager

Team: Professional Services

City: Mumbai

Country: India

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Vault Quality platform will truly change how the industry manages Quality, and we want you on our team! Veeva Systems is looking for a Project Manager who has a deep customer focus and a passion for helping customers transform the way they manage their Quality data and content within our product.
 
This is an expert-level role that requires strong Quality domain experience, customer-focused project management, and problem-solving skills as you lead and manage large-scale global enterprise cloud software projects for Veeva. Ability to drive governance at all levels and lead a consulting team in an enterprise implementation project.

We are looking for individuals with exceptional abilities in the delivery of large cloud transformation programs across the enterprise and client relationship management, and leadership skills to manage a team to grow and thrive in an environment with professional agility. If you excel in building productive relationships, aligning strategies, and excelling in a dynamic environment, then this could be an excellent match for you.
 
Candidates must be based in Mumbai, India, or willing to relocate.
What You'll Do
  • Participate in projects at life sciences companies designing and deploying Quality systems
  • Collaborate with the client’s leadership and other Project Managers to establish and execute a sound project management methodology for delivering Services related to the implementation of the Vault Quality suite
  • Provide oversight for Services projects and deliver agreed services on time and with high customer satisfaction
  • Establish close, collaborative relationships with customer stakeholders to understand and act on customer needs
  • Drive governance and demonstrate leadership by working across customer and internal teams to support all phases and workstreams within the implementation of the Vault Quality suite of applications
  • Manage day-to-day project activities and project administration
  • Enable your project team to focus on solution design, prototyping, configuration, training, and documentation
  • Mentor project team members in the Services organization and identify growth opportunities
  • Proactively manage risk, anticipate potential problems, and identify mitigation strategies
  • Be transparent in all communications and reflective in conducting post-project assessments — identify learnings that will help improve the overall process
  • Establish and provide regular reporting on project status, key metrics, and deliverables, and customize to address key stakeholder groups
Requirements
  • 10+ years of direct experience leading teams working with GXP Quality software solutions across QMS, DMS, LMS, LIMS, Validation Lifecycle Management, and/or delivering project management for related services in a Life sciences organization
  • Experience in reporting to senior/executive-level stakeholders and technology teams with superior communication skills
  • Exceptional project management skills with the ability to prioritize and manage multiple projects in a cross-functional environment that values speed
  • Experience working with different LMS platforms such as SuccessFactors, Compliance Wire, and Vault Training
  • The position requires a level of confidence to hold the line with customers and internal teams and be an advocate for the project
  • Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
  • Ability to travel up to 20%
Nice to Have
  • Understanding of global quality requirements, compliance considerations, and processes for Quality, Content Management, life sciences GxP training compliance, as well as QC LIMS and/or Validation
  • Experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
  • Direct experience with systems such as Veeva Vault Quality, Honeywell Sparta TrackWise, OpenText, Documentum D2, Biovia QUMAS, UL Compliance Wire, and SAP Success Factors
  • Consulting experience
  • Life Science, computer science, biochemical, and mechanical engineering or related degree
  • SaaS/Cloud experience
Perks & Benefits
  • Allocations for continuous learning & development
  • Health & wellness programs
  • Flexible PTO
#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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