Site Reliability Senior Engineer

Team: Engineering

City: Hyderabad

Country: India

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for Senior Software Engineers who are eager to build in a fast-paced startup environment inside a stable, profitable company. Our teams are solving complex problems that impact the speed and effectiveness of the life sciences industry. In this role, you’ll jump right in, develop in rapid sprints, and find quickly that we don’t believe in throwaway technology. You build it - we ship it.

You have extensive experience in Java applications and the latest open-source technologies. Ideal candidates have worked in enterprise software development or for a high-growth technology company. Sr. Software Engineers on the Vault Site Reliability team at Veeva are innately curious and have a penchant for problem-solving. The scale in which you will be working supports hundreds of customers across North America, Europe, and Asia. Experience in enterprise software development and Java stack will make you successful in this role. You bring a unique engineering perspective to development as the expert in how all of the related systems and applications come together in production. You know what will work at scale.
What You’ll Do
  • Rapidly build new applications on an existing, robust enterprise platform
  • Build new cloud infrastructure from scratch following the best practices in software development
  • Drive new features and improvements in a fast-changing environment
  • Partner with product management, design, and QA to deliver cutting-edge solutions and direct value to our customers
  • Work on multiple layers of our stack including backend (primary), front-end, and Infrastructure
  • Drive new features and improvements in a fast-changing environment
  • Build tools and automation that eliminate work and reduce the time it takes to resolve an issue
  • You want to make the system better every day and are self-driven to learn all that is necessary to provide full-stack diagnostics and determine the root cause of problems
  • Ensure our platform meets the scalability and reliability needs of our customers
  • During an incident, lead the effort to triage and mitigate. You might need to perform periodic on-call duty if issues are escalated
  • Strategize with engineering teams on complex problems. You know how to support a system that is used by 3M users and can help dev teams make decisions based on recommendations of what will work in production before it ships
  • Participate in engineering design reviews of new features. Drive focused initiatives that improve operational efficiency and scalability of the platform
  • Communicate effectively with engineering teams, and describe problems succinctly with sufficient detail that you can hand off an ongoing problem to another team or a peer for completion. Engage in real-time communication during outages with both technical and non-technical audiences
Requirements
  • 5+ years experience in Java, preferably at an enterprise cloud software company
  • Proven ability to write clean, testable, readable code in a team environment
  • Hands-on experience with open-source technologies, such as Spring, MySQL,
  • Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, Kubernetes
  • 3+ years of experience in relational databases with a mastery of SQL
  • Demonstrated history of incident management and leadership ability
  • Experience in handling production outages and root-cause analysis
  • Hands-on operational experience in a high-volume or critical production service environment
  • Effective communication skills across all levels -- whether talking to individual contributors or executives
  • Solid scripting skills; experience with Shell, Bash, Ansible, Python, Go, Ruby, etc.
  • Ability to handle the periodic, on-call duty
  • Fluent in English - both written and verbal
  • We are looking for strong mentors with a proven record of making your team better
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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