The Role
- Service Excellence & Trust: Build foundational credibility by delivering frictionless, high-quality support across core ES processes, helping managers drive excellence and create highly productive teams.
- Strategic Catalyst (The GM Mindset): Operate as a "business person who does ES." You will partner with business leaders, and you must think like a business leader yourself. Those who are successful in this role bring a General Manager's mindset to concepts like talent density and business velocity. Because Veeva managers own the employee lifecycle, your role is not to do the work for them, dictate how they manage the teams they lead, or define talent success on their behalf. Instead, you will empower manager independence, guiding them to drive their own solutions through critical thinking and autonomy. This stems from a deep understanding of the business. Your goal is to enable and advise leaders in aligning the right people to the right roles, building a performance culture that directly drives commercial outcomes.
- Foster Manager Independence: Enable leaders to confidently own the employee lifecycle. Support managers in taking clear responsibility and accountability, acting as a partner who enables rather than does the work of a manager
- Defend Business Velocity: Proactively eliminate administrative friction so ES processes don't slow down the other functions. Support our core value of Speed by always trading off perfection for simplicity and certainty for clarity
- Elevate Commercial Critical Thinking: Support managers in tying their business objectives directly to their talent needs. Enable the critical thinking required to help managers align the right people to the right work for the right results
- Provide High-Impact Support: Enable managers with targeted guidance in employee relations, change management, and all manner of employee life-cycle support. Embody the Veeva principle of "Care, Notice, Act" to help leader see around corners and address talent misalignments quickly
- Operate as a Solutions Consultant: Earn your seat as a "business-person who does ES." Support the business by speaking its language rather than the language of HR, providing insights and support that actively enable them to solve commercial challenges through people rather than pushing standard HR cycles
- Support a Culture of Performance Excellence: Help managers build an unwavering performance culture. Enable them to rigorously lead their teams to drive execution with speed, accuracy, and quality
- SaaS, Life Sciences or High Growth Literacy: Must have experience in a high-growth, Cloud/SaaS or life sciences environment, with the ability to articulate the value proposition of the products or services their company offered E.g., a Veeva ESBP should be able to articulate why our customers use any one of the Veeva products
- Commercial Acumen: Demonstrated experience partnering directly with Senior Leaders, General Managers or P&L owners. Candidates must be able to explain how team structures impact "Speed to Value" and "Product Market Fit"
- Org Architecture: Proven track record of designing or supporting leaders in designing "Strategic Talent Moats"—going beyond headcounts to building technical and domain expertise required to win against specific competitors and scale
- Data-Driven "Business Thinking": Ability to translate HR initiatives into commercial "So What?" statements. Candidates must show they have partnered with leaders to support or influence them in moving metrics like "Commercial Velocity" or "Customer Success Adoption" through people rather than just engagement scores or job satisfaction metrics; even if indirectly
- Outside-In Perspective: An understanding of the commercial landscape for the business's customers, as well as the ability to identify external market pressures that may make a manager's job harder
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $75,000 - $175,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer