Solution Consultant - Quality

Team: Sales

City: Tokyo

Country: Japan

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva’s Solution Consultants are an integral part of our sales team, supporting our Market Strategists and Account Partners as product experts in the sales cycle. As a Solution Consultant, you will provide product and process expertise in the form of consultative discussions, demonstrations, and conference room pilots with Veeva’s customers and prospects. This involves working to understand the needs of each customer, tailoring an event to show how our software meets those needs, and working through any objections and issues that arise along the way.
What You'll Do
  • Act as Solution Consultant for Quality
  • Considering your capabilities, will be responsible for several Quality products and Regulatory Basic products
  • Support the sales process by presenting tailored demonstrations of our products and solutions to Veeva’s customers
  • Build strong relationships with key personnel at customers and prospects during the selling process, acting as a product and subject matter expert during opportunities and demonstrations
  • Provide compelling demonstrations, workshops, and PoC of Veeva’s application suite
  • Participate in responses to Requests for Proposals for our solutions
  • Work with Veeva Strategists and Product Managers to provide feedback from the field that supports our product direction
  • Work with our professional services teams to ensure a smooth handoff from the sales process to the implementation process
  • Support Veeva at company-sponsored and industry marketing events as a participant
Requirements
  • 5+ years of experience working in a life sciences environment in a service/presales or consultative. Alternatively, over 3+ years of experience using Veeva products or another document/quality event management application
  • Has a presales mindset and presented demo applications
  • Native Japanese and minimal English skill for the job is required
  • Ability to clearly articulate complex technical and business concepts to diverse audiences
  • Ability to travel occasionally to customer sites within Japan as needed
Nice to Have
  • Knowledge of Quality application, preferably gained through firsthand work execution
  • Prior experience in Pre-Sales / Solution Consulting demonstrating software
  • Direct experience with systems such as TrackWise, MasterControll, and/or other Quality applications
  • Experience with Veeva Vault applications
  • Fluent in English
Perks & Benefits
  • Veeva Giving. Financial contributions for the societal causes you’re passionate about
  • Health & wellness programs
  • Flexible PTO and company paid holidays
#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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