Senior Commercial Data Analyst

Team: Product Management & Alliances

City: Boston

State: MA

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Reporting to the Sr. Director of Product Management, the Senior Commercial Data Analyst will join the Veeva Compass Prescriber team to support the data analytics and data operations necessary to provide customers high quality delivery of Compass Prescriber data. The role involves monitoring, analyzing, and synthesizing prescription data, as well as designing processes for internal & customer executional success.

This role will be critical to the upcoming product launch of both Compass Prescriber and Compass National. These data products will provide HCP-level brand volume and sales projections, as well as sub-national and national projected data. You will have prior experience with like data sources for commercial use cases such as targeting, field planning, and incentive compensation.

You’ll work with a cross-functional team of Product Managers, Data Scientists, and Analysts focused on designing and launching these projected data products. You’ll also work closely with the Development, QA and DevOps teams to operationalize the validation and delivery process.

This role is the right fit for you if you are a self-starter, excited about commercial analytics in the life sciences space,  and enjoy problem solving in the face of complex business questions.
What You'll Do
  • Explore and derive insights from high volumes of prescription data to ensure accuracy, completeness, reliability, relevance, and timeliness
  • Execute data querying, cleansing and analysis. Understand impact of missing values, recognize discrepancies, and apply methods for deduplication
  • Create SOPs for publishing Compass Prescriber data; ongoing management of delivery operations
  • Articulate data quality nuances and issues to stakeholders so that they can understand the root cause and any resolution necessary- Contribute meaningfully to process improvements for the team
  • Monitor Compass data  and perform investigations to understand impact of various data dynamics to specific customers as well well as broader data product; able to clearly communicate findings and results
  • Build expertise on the data in Veeva Compass, contributing to documentation and validation reports
  • Exploratory desk research to understand and  triangulate prescription & patient volume for specific brands and therapeutic areas
  • Collaborate with talented colleagues- Data Scientists, Product Managers, and Developers to ensure data is built and delivered with quality
Requirements
  • 5+ years of experience analyzing prescription data and medical claims data (knowledgeable in payer data)
  • 5+ years of experience with the principles of data analysis and data quality
  • Experience using secondary data for commercial operations & analytics such as field team planning, customer segmentation,  or incentive compensation
  • SQL skills; able to query and manipulate relational databases
  • Knowledge of Industry Standard billing codes such as ICD, CPT/HCPCS, NDC
  • Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
  • Experience illustrating and demonstrating data quality analysis results with key stakeholders (via Excel and/or Tableau)
  • Energized by working through complex problems and bringing innovation to products
  • Experience using collaboration tools such as Jira and Confluence
  • Bachelor's degree in a STEM or quantitative field, or equivalent technical experience
Nice to Have
  • Experience in life science industry
  • Experience working with an agile team
  • Experience in Python or R is a plus
Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Compensation
  • Base pay: $80,000 - $130,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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