eLearning Developer - CDMS (Remote)

Team: Design & User Experience

Country: United States

Remote Work Available: Yes

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As the eLearning Developer, you will be responsible for crafting visually engaging, learner-centric product training courses that enable customers, partners, and employees to effectively use, administer, and configure Veeva products. Must be passionate about developing engaging online content that boosts end user performance and confidence using Veeva products.

Strong technology (SaaS) and content development skills are a must. You must be an expert in developing eLearning courses utilizing Articulate Storyline and enjoy creating interesting and engaging designs for learners. You should welcome the opportunity to constantly learn new skills at a quick pace to keep up with product enhancements and changes in the team’s design and development processes.
 
Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations).
 
This is a remote, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. We have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
 
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
  • Work under the direction of the Curriculum Manager, assigned SMEs and instructional developers to shape eLearning modules and microlearning videos for role-based users
  • Given course objectives, product use cases, and technical resources (product documentation, presentations, and videos), create immersive, learner-centric courses that achieve the stated objectives using Articulate Storyline
  • Work both independently and cross-functionally with subject matter experts to shape effective instructional content using realistic business examples and appropriate hands-on activities
  • Reverse engineer internal content (presentations, webinars, documentation) into instructional content
  • Update and improve existing training materials and production methodologies to bring them into alignment with standards
  • Perform full quality checks and testing of eLearning courses in LMS environment
  • Collaborate with instructional designers, vendors, stakeholders, and business teams to identify goals and expected outcomes for the development and update of learning experiences
  • Apply knowledge of adult learning principles and theories to the development of course activities and interactions
  • Work with cross functional team members to ensure team success and delivering value
  • Occasional travel for team meetings and conferences
Requirements
  • 5+ years experience developing multimedia development in audio, video, and/or animation using Articulate Storyline (required), Articulate Rise, Camtasia, Captivate, and Vyond
  • Superb attention to detail by creating high-quality content and following content development processes
  • Superb technical troubleshooting skills because you’ll be working with pre-release software to create system simulations
  • Excellent analytical and writing skills with a demonstrated aptitude for creating instructional content for both a technical audience and a business user audience
  • Strong ability to troubleshoot eLearning course support issues and independently find resolutions
  • Detail-oriented, project management skills, and ability to manage multiple projects at various stages simultaneously
  • Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable
  • Utilize adult learning methodologies and applying them to the development of eLearning experiences
Nice to Have
  • Experience using SnagIt and Monday.com
  • Degree in Graphic Design or Instructional Design
  • Experience with Veeva products
  • Experience with Learning Management Systems
  • Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations)
  • Experience with training for clinical sites and at investigator meetings
Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Compensation
  • Base pay: $65,000 - $150,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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