The Role
- Build and champion trusted, consultative relationships with mid-level operational and business leaders across top-tier pharmaceutical companies
- Collaborate with Strategy Directors to architect and execute account growth plans, ensuring enterprise clients achieve maximum ROI from Veeva Link applications
- Lead high-impact product masterclasses, strategic onboarding, and ongoing enablement sessions that embed Veeva Link into daily client workflows
- Leverage adoption metrics and quantitative reporting to analyze user behavior, diagnose drop-off points, and deliver proactive strategic recommendations to key stakeholders
- Serve as the strategic conduit between client end-users and internal Product Management teams, advocating for features and usability improvements that solve critical industry challenges
- Develop scalable best practices and playbooks for onboarding and continued education
- 1+ years of professional experience in consulting, professional services, customer success or account management
- Demonstrated interest or experience in Life Sciences, Healthcare, Commercial Strategy, or Medical Affairs
- Strong executive presentation skills. Ability to articulate complex software capabilities simply and lead engaging, high-energy client sessions
- Comfortable working with data sets, creating executive-level reports, and translating raw metrics into compelling business narratives
- Natural relationship builder who excels at navigating multi-stakeholder enterprise environments
- Exceptional organizational agility with the ability to manage competing priorities across cross-functional internal and external teams
- Bachelor’s degree required
- Hands-on experience with Key Opinion Leader (KOL) engagement models, commercial pharma operations, or medical affairs workflows
- Exposure to SaaS growth metrics, product usage telemetry, or business intelligence tools (e.g., Tableau, PowerBI, SQL)
- Follow the application process and submit your resume.
- If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
- Once all interviews are complete, the manager will be in touch with a final decision.
#LI-Associate
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer