- Set the 2030 Vision for Asia Services, supporting the company mid-term growth plan; define clear success measurements, enable growth, sustainable performance, and how the team will continue to deliver increasing value to our customers
- Lead a team of in-market Services leaders and ultimately mentor a 180+ person team across Asia
- Ensure team members are productive, manage team performance, drive manager excellence and develop our next generation of leaders
- Take ownership for the success of our implementation projects, personally handling critical escalations, and building trusted relationships with executive-level customers
- Run a profitable business. This includes accurate forecasting and full P&L ownership, and optimizing team utilization by managing the project pipeline and bench
- Partner closely with the in-market General Managers to align on business goals and ensure the Services team directly contributes to regional growth
- Lead by example. You are responsible for bringing Veeva’s Vision and Company Values to life, creating an energized and cohesive culture across our diverse teams in Asia
- 10+ years of experience in enterprise software professional services, with at least 5 years in a senior regional leadership role (e.g., Director, VP)
- Proven success in leading a large, geographically dispersed organization across multiple countries in Asia, including Japan and/or China, with strong cultural awareness
- Demonstrated P&L ownership for a services business, with strong skills in forecasting, profitability management, and resource optimization
- Proven success in managing project management and sponsorship for large implementations with scale and complexity
- Direct experience hiring and developing Professional Services talents across Asia
- Experience as a "leader of leaders," with a clear track record of hiring, mentoring, and developing senior managers
- Strong executive presence and communication skills, with the ability to build trusted relationships and manage escalations with C-level customer stakeholders
- A collaborative leadership style with experience working in a complex matrixed organization, particularly in partnership with Sales, Strategy and Product teams
- Ability to set and execute a long-term strategic vision for a services organization
- Has the ability to travel 25% to 50% for engagements with Veeva teams and customers across Asia
- Understanding of the Life Sciences industry (Pharmaceutical, Biotech, MedTech) and more specifically either the drug development or commercialization lifecycles
- Direct experience leading CRM implementations
- Direct experience leading implementations of content management and quality information management systems, such as Veeva Vault, MasterControl, Sparta TrackWise, OpenText, SharePoint
- Business proficiency in either Japanese, Mandarin, or Korean
- Global Employee Assistance Program (EAP)
- Fitness reimbursements
- Paid parental leave benefits
- Life insurance and Medical insurance benefits
- Veeva 1% Giving
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer