Principal Business Consultant - Commercial Content Business Consulting

Team: Business Consulting

City: Sydney

Country: Australia

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva Business Consulting practice is growing and we are looking for talented individuals to join. This team shapes commercial strategies, processes, and operations of leading Life Sciences organizations in order to provide ongoing solutions for the core business issues faced in today’s dynamic market. The Global Commercial Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content - whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner - ultimately building critical customer relationships within the Commercial Business of our customers.
 
The majority of your time will be spent leading customer engagements and working with a wide variety of clients to deliver Commercial Content advisory support. Commercial Content Business Consultants have a strong subject matter understanding of commercial content operations processes, tools, and systems supporting marketing and medical content in support of commercialized products in the life sciences. In addition, these individuals have strong management consulting or agency experience to serve as the day-to-day engagement resource leading projects with the engagement leadership team.
 
If you are looking for an opportunity to lead commercial content strategies in an innovative and fast-paced environment this is a great opportunity for you. Opportunities are available within APAC for this role to be based in either Singapore or Australia. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements.
What You'll Do
  • Build an operating model for global-to-local content reuse
  • Develop an operating model for Veeva Multichannel Content
  • Business assessment for standing up new Vaults or for Vault consolidation programs
  • Design a framework for content planning
  • Hone digital asset management (DAM) processes and bring modular content development to the Life Sciences industry
  • Establish metadata governance and content standards
  • Prep for the FDA's Requirement on Electronic Submissions
  • Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
  • Develop content analytics dashboards and identify insights for the end-to-end content lifecycle
  • Develop and deliver communication and change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each
Requirements
  • 10+ years of experience with a management consulting company or ad agency experience
  • Background and industry experience within the commercialized product or brand domain landscape
  • Strong track record of experience delivering client advisory engagements
  • Core management consulting skills, including workshop facilitation, client presentations, project management, change management, and ability to develop structured approaches/methodologies to business problems
  • Strong analytical and problem-solving skills
  • Excellent oral and written communication skills
  • Ability to travel roughly 60% but this can vary depending on engagement
  • Experience working with a content management system, preferably, Veeva Vault
  • Bachelor’s degree is required
Nice to Have
  • Experience working with SaaS solutions
  • Fluency in multiple Asian languages
Perks & Benefits
  • Highly competitive remuneration
  • Opportunity for rapid progression
  • Allocations for continuous learning & development
  • Veeva Giving - Financial contributions to the societal causes you’re passionate about
  • Health & wellness programs
#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

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