- Identify customer’s challenges and objectives and demonstrate solutions that address these requirements and bring business value to the organization
- Communicate product knowledge and industry expertise to customers
- Support the sales team throughout the sales cycle for all product- and technology-related inquiries
- Assist the sales support team to prepare compelling, professional content for RFP (Request for Proposal) and RFI (Request for Information) responses for prospective clients
- Support marketing initiatives (Website, collaterals, webinar, tradeshow, or others) and represent the company at key events, including public speaking and presentations
- Support product localization by checking product labels in Japanese and/or testing if needed and feedback to global product team
- You will ideally have 7+ years working for a SaaS Enterprise Software company, in a Solution Consulting or equivalent position (Pre-sales/Sales Engineering), but this could also be in a related role such as Professional Services, Product Management, or Consultancy
- You may have experience in or working with Quality Management functions at Fast Moving Consumer Goods/Food & Beverage companies or Life Science industry, so you’re able to understand the complex business processes that our customers operate
- The ability to communicate clearly with clients and prospects is a must – particularly in the area of solution functionality. Also critical is the ability to be self-reliant, and to be able to work remotely or in a hybrid mode, often with minimal input from others in the team, and be able to manage and prioritize complex tasks across a number of customers and prospects
- You may be asked to assist our Services team with putting together a comprehensive project proposal including estimates, methodology, and best practices, so some experience in this area would be a plus
- This role will primarily be responsible for customers and prospects in Japan hence you should be highly proficient in spoken and written Japanese. Spoken and written English would be highly desirable
- Direct hands-on product experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, SAP QM and other quality information management or life science content management systems
- Some understanding of global quality processes and requirements, compliance considerations and processes for Quality process and content management, Consumer Products/FMCG/Food & Beverage/Chemical and/or computer systems validation
- Experience working with large, multi-national customers in Asia
- Customer-facing consulting or project experience
- Paid maternity and paternity leave
- Work from home benefits
- Health and wellness programs
- Non-profit donations/gifting
- Flexible PTO
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer