The Role
- Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly
- Evaluate and test new technologies (hardware/software)
- Build and maintain vendor relationships, manage the purchase of hardware and software products and ensure that company assets are maintained responsibly
- Manage and deploy corporate PCs/Macs
- New hardware configuration
- Machine image maintenance
- Diagnosis and repair
- Coordinate warranty repairs
- Manage Zoom systems
- Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)
- Shipping, recycling, and disposal of computers, peripherals
- Assist in the management of hosted IT applications (Okta, Google G Suite, Fleet, Zoom, MS O365 etc.)
- General IT routine tasks including:
- IT account management for on-/off-boarding of employees
- Diagnosing and repairing end-user IT devices
- IT ticket management
- Resolve escalated technical IT matters
- 4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles
- Eligible to live and work in Spain
- Excellent verbal and interpersonal skills in English
- Able to travel cross-region (<10% travel time expected)
- Spanish language skills
- Certificate(s) of CCNA / CCNP / CMNO /MCSE
- Professional experience in supporting MS Windows and/or Mac OS
- Knowledge of general IT security controls and best practices
- Experience documenting IT applications and training users
- Previous experience managing/mentoring colleagues
- Previous working experience in a global organization across multiple regions & time zones
- Degree in Computer Science/Information Technology or related discipline
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
- Medical Private Insurance
- Health & wellness programs
- Home internet and mobile plan
- Pension and Life insurance plan
- Total compensation: 30,000 - 60,000 EUR
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#LI-Associate
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer