The Role
- Multi-source Information Collection & Management: Collect customer information through various channels such as phone and the internet; responsible for data entry, organization, verification, and regular updates to ensure the accuracy of underlying data
- Data Metric Delivery & Alignment: Efficiently achieve multi-dimensional data metric targets in terms of time, quantity, and quality; prepare and deliver relevant business reports and data statements on time, and flexibly undertake ad-hoc tasks
- Efficiency Improvement & Automation: Identify business pain points throughout the entire process and utilize technical tools to achieve automation of tasks and workflows
- Report Preparation & Analysis: Utilize automated reporting tools to submit relevant documents or reports internally and externally, and coordinate cross-departmental communication and collaboration
- Bachelor’s degree or above
- 1+ years of relevant working experience, familiar with data analysis and reporting tools (e.g., PowerBI)
- Proficient in office software, such as Excel, PowerPoint, and Excel formulas
- Master Python scripting with proven experience in implementing automated data processing tasks
- Familiar with SQL and relational databases (e.g., MySQL, Oracle)
- Strong team spirit, pioneering and innovative mind, highly responsible, and excellent execution capabilities
- Ability to learn and summarize independently, with agile and clear thinking
- Experience in Call Centers, the pharmaceutical industry, or software development is preferred
- English proficiency of CET-6 or above is preferred
- Experience in project management, data processing, or data analysis is preferred
#LI-Associate
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
News and recognition
Grow, contribute and be recognized
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer
“As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”
—Durward Denham
Software Engineer