Technical Instructor

Team: Training Services

City: Hyderabad

Country: India

Apply Now

Share

Employees brainstorming.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions.
 
Veeva is seeking an experienced and passionate Technical Instructor to be part of a young, exciting software company that is growing rapidly in the Asia Pacific.

Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers.  As a technical instructor, you train and educate them through a comprehensive curriculum and a wide range of training programs to elevate their skill set and succeed at their roles, ranging from highly technical platform architects, developers, and administrators to application-specific business analysts and super users.

In this capacity, you will become a subject matter expert and evangelist for Veeva products and the life sciences domain and will be responsible for ensuring learners can effectively use, administer, and configure Veeva products at the conclusion of the training to their full potential

The Technical Instructor will have the opportunity to collaborate with some of the best trainers in the industry and learn best practices for training delivery, training design, and virtual engagement.
What You’ll Do
  • Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
  • Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
  • As an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
  • Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
  • Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
  • Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
  • Support curriculum development team to develop courses and quizzes
  • Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Requirements
  • Bachelor’s / BTech degree or equivalent work experience required.
  • 5+ years’ experience in coaching and delivering technical enterprise software training to internal (employees) and external (customers and partners) stakeholders, preferably in a technology company
  • Demonstrated experience working with and communicating to technical or business audiences on enterprise software products.
  • Possess effective presentation skills in a variety of formal settings
  • Demonstrate ability to quickly acquire new skills and master them. 
  • Demonstrate a solid understanding and application of adult learning principles and training evaluation
  • Excellent verbal, reading, and writing ability in English
  • Flexible, detailed, collaborative, team-oriented and proactive individual who shows initiative and holds themselves accountable
  • An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
  • Travel to deliver on-site training upon request (up to 20%); international travel is possibly required
  • Good experience in curriculum design and development 
  • Flexible to work in different time zone such as APAC, India & EMEA
Nice to Have
  • Experience using or administering Veeva products such as Quality & Safety / Clinical Platform / Commercial Cloud
  • Life sciences experience, or experience with products and/or processes related to Life Sciences
  • Consulting or training delivery experience in document management systems
  • Service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
  • Teaching or consulting experience with relational databases, & programming languages like Java.
  • Experience in implementing technical cloud-based solutions
  • Background in SaaS Domain
  • Experience in training instructional design
Perks & Benefits
  • Stock bonus %
  • Health & wellness programs
  • Life Assurance
  • Veeva charitable giving program
  • Additional annual leave over Christmas break
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Glass office doors with the Veeva logo across them looking into a clean, bright modern office.

At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Read More →

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Read More →

Grow, contribute and be recognized

Explore all roles at Veeva

Search Jobs