- Design and build application infrastructure based on specifications required by the application
- Execute installations and upgrades of applications running in the hosted environments
- Own the troubleshooting and resolution of issues related to the infrastructure
- When requested, support the application teams in troubleshooting of application issues (e.g., pulling logs, database queries)
- Execute maintenance tasks including but not limited to: OS patching, backup maintenance, access requests
- Work with security teams to investigate and remediate security vulnerability findings discovered on the infrastructure
- Configure, tune infrastructure monitoring and alerting to enable proactive (e.g., trend analysis) and reactive support
- Contribute to improving operational efficiency by identifying automation opportunities and implementing solutions
- Contribute to knowledge sharing across the team by creating high-quality documentation and presenting it to team members
- On a rotating basis, provide on-call after-hours support for responding to and resolving urgent issues
Requirements
- Degree in Computer Science or Information Technology or equivalent work experience/certifications
- 3+ years of experience working as a system administrator with both Windows and Linux OS in a production cloud environment
- Experience working with Amazon Web Services
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- Self-starter and excellent team player
- Hands-on, demonstrated experience in building and running scripts in at least one scripting language
- Excellent written and oral communication skills in English
- Available to execute production changes off hours when necessary
- Available to take on the periodic on-call duty
Nice to Have
- Experience using Ansible
- Experience with relational databases such as MySQL
- Scripting skills in multiple languages (Bash, Python, Ruby, etc)
- Experience building infrastructure on other cloud compute services (Azure, GCP)
- Knowledge of IP networking, VPNs, DNS, Load Balancing, Firewalls
- Experience with backup tools such as Veeam
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Grow, contribute, and be recognized
